Privacy Policy

1. Introduction

Jinniu District Xindatong Electronic Products Business Department (operating as "Axonode") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites www.axonodesolution.com and page.axonodesolution.com (collectively, the "Services").

This policy complies with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Contact Information

Data Controller: Jinniu District Xindatong Electronic Products Business Department

Address: Chengdu City, Jinniu District, No. 116 Yujuan East Road, 7th Floor, No. 3, Unit 57

Privacy Contact: privacy@axonode.com

3. Information We Collect

3.1 Information You Provide

When you submit inquiries through our contact form, we collect:

• Name: To personalize our communication
• Email Address: To respond to your inquiry and send relevant information
• Company Name: To understand your business context
• Phone Number: For direct communication when necessary
• Message/Inquiry: To understand your specific needs
• Interested Product Category: To provide relevant product information

3.2 Automatically Collected Information

We use Google Analytics to collect aggregated, anonymized website usage statistics. We do not collect IP addresses, browser information, or use cookies beyond those required by Google Analytics.

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Legitimate Interest: Customer development and business cooperation
• Consent: Marketing communications (where applicable)
• Contract Performance: Responding to your inquiries and providing requested information

5. How We Use Your Information

We use collected information for:

• Responding to your inquiries and providing customer support
• Customer development and business cooperation activities
• Sending relevant marketing communications (with appropriate consent)
• Improving our website and services through analytics
• Complying with legal obligations

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information with:

• Service Providers: Gmail (Google) for email communications, Aliyun for website hosting
• Analytics: Google Analytics for website performance analysis
• Legal Requirements: When required by law or to protect our rights

We do not share your data with business partners or suppliers for their independent use.

7. International Data Transfers

Your data may be transferred to and processed in countries outside your residence, including China (our primary operations) and the United States (Google services). We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

8. Data Retention

We retain customer inquiry data indefinitely to maintain our business relationships and provide ongoing support. You may request deletion of your data at any time by contacting privacy@axonode.com.

9. Your Rights

9.1 GDPR Rights (EU Residents)

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests
• Restriction: Request limitation of processing

9.2 CCPA Rights (California Residents)

• Know: Right to know what personal information is collected
• Delete: Right to request deletion of personal information
• Opt-Out: Right to opt-out of sale (we do not sell personal information)
• Non-Discrimination: Right to equal service regardless of privacy choices

To exercise your rights, contact us at privacy@axonode.com. We will respond within the timeframes required by applicable law.

10. Age Restrictions

Our services are intended for business use and individuals 16 years of age or older. We do not knowingly collect personal information from children under 16.

11. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new effective date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: